Tender · Closed · Request for Proposal
User Testing Software Platform for User Experience Testing
Canada Revenue Agency (CRA)
- Closed
- December 3, 2025
- December 3, 2025 at 14:00
- Published
- November 3, 2025
- amended December 3, 2025
- Type
- Services
- Competitive - Open bidding
- Delivery
- National Capital Region
CanadaBuys tender notices published since Aug 2022; open as of October 12, 2026. Source: Public Services and Procurement Canada, CanadaBuys open data.
What it is
- Reference
- cb-111-50804331 · solicitation 1000505276A
- Commodity (UNSPSC)
- 81162100 Cloud-based platform as a service
- Topic
- Engineering, research and IT services
- Delivery regions
- National Capital Region
- Trade agreements
- Canada-UK Trade Continuity Agreement (Canada-UK TCA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Panama Free Trade Agreement; Canadian Free Trade Agreement (CFTA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Chile Free Trade Agreement (CCFTA); Canada-Honduras Free Trade Agreement; Canada-Peru Free Trade Agreement (CPFTA); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Colombia Free Trade Agreement; Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
- How the winner is picked
- Lowest Price What this means
Notice of Proposed Procurement (NPP) for User Testing Software Platform for User Experience Testing
The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor for access to a user testing software platform to test CRA content on Canada.ca with the Canadian public, as well as certain niche audiences such as business owners, families with children, and other demographics as required. The ability to test with persons who use assistive reading and navigation technologies is not within scope for this requirement and has been solicited under a separate procurement by the CRA. The objective is to assess the ease with which users can find information and successfully complete tasks on Canada.ca and to identify any difficulties that users face in navigating CRA content so that solutions can be proposed and implemented to improve those performance measures.
This requirement also includes irrevocable options to procure additional quantities of test requests to be used within the User Testing Software Platform annual entity license for the User Testing Software Platform for User Experience Testing. …
Excerpt of the buyer’s description, with contact details left out. The notice on CanadaBuys is the official version.
Who won the last ones like it
Recent CanadaBuys award notices with the same commodity code.
| Awarded | Supplier | What | Buyer | Value |
|---|---|---|---|---|
| Jul 2026 | Amazon Web Services Canada, Inc. | Final Challenge-Based Solicitation (CBS) – IaaS and Native PaaS | Shared Services Canada (SSC) | $1 |
| Jul 2026 | Amazon Web Services Canada, Inc. | Final Challenge-Based Solicitation (CBS) – IaaS and Native PaaS | Shared Services Canada (SSC) | $1 |
| Aug 2025 | JML Systems & Solutions Inc. | E-Learning Subscription Service | Canada Revenue Agency (CRA) | $303,224 |
| Jun 2024 | Cloud Academy Inc. | Licenses for Online Cloud Skills and Training | Immigration, Refugees and Citizenship Canada | $54,450 |
| May 2024 | Amazon Web Services, Inc., IBM Canada Limited, Google Cloud Canada Corporation, Microsoft Canada, Oracle Canada ULC | Long-Term Cloud Services Requirement | Shared Services Canada | $37,500,000 |
Values as awarded, from $54,450 to $37,500,000 (standing offers and supply arrangements, awarded at a nominal $1, left out).
Who wins most in this commodity class
Suppliers with the most award notices in the same six-digit UNSPSC class since 2022.
| Supplier | Awards | Total |
|---|---|---|
| Ova | 2 | $1.4M |
| Amazon Web Services Canada, Inc. | 2 | $2 |
| Amazon Web Services, Inc., IBM Canada Limited, Google Cloud Canada Corporation, Microsoft Canada, Oracle Canada ULC | 1 | $37.5M |
| Appian Corporation | 1 | $738K |
| JML Systems & Solutions Inc. | 1 | $303K |
| OpenText | 1 | $228K |
| Elearningforce Corporation | 1 | $99K |
| Cloud Academy Inc. | 1 | $54K |
CanadaBuys award notices since Aug 2022. They overlap the Treasury Board contract figures and are never added to them. Source: CanadaBuys open data, October 12, 2026.